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Shipping Policy

Shipping Policy

Shipping services for Deals by Dexter are provided by ZenDrop Services. Please follow the link to view their shipping policy, including refunds, replacements, and returns.

https://support.zendrop.com/en/articles/8144055-refunds-replacements-returns

Shipping Process Summary
  1. Order Processing Times:
    • Orders are typically processed within 1-3 days. This includes sourcing the product, packaging, and preparing it for shipment.
  2. Potential Delays:
    • Delays can occur due to various reasons such as products being held at US Customs, delays in airtime, or unique situations like COVID-19.
    • Orders may also experience longer processing times if the product is not in stock at the supplier's warehouse when the order is placed.
  3. Transparency Measures:
    • We ensure full transparency around shipping times and potential delays. You will receive notifications via email or in-app, and you can track everything on your Orders Page.
    • Once the order is shipped, a tracking number is generated and uploaded back into Zendrop, which automatically communicates to your store and customers.
Please keep in mind that communication is key during any delays, and we strive to keep you informed every step of the way.
Questions?

If you still have questions, you may contact us here.